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• When I Download Game It Says An Error Has Occurred In The World
• When I Download Game It Says An Error Has Occurred In Excel
• When I Download Game It Says An Error Has Occurred In Firefox

You can also check the service status in Xbox Assist. Press the Xbox button to open the guide, then select System > Xbox Assist. Select My Xbox Assist, then choose Xbox Live Status.

If you power off the console while a download is still occurring, do not remove or exchange the microSD card until you have confirmed the download has ended.

If the status is up and running but you’re still having trouble redeeming a code, try the following solutions.

Did you enter the code correctly?

Typos are the most common reason for code errors, and certain characters aren’t accepted: These are A, E, I, O, U, L, S, 0, 1, and 5.

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Is your code for Xbox?

Many codes look similar and some Xbox games include codes meant to be used at the publisher’s website instead of through Xbox Live. Xbox codes have 25 characters and appear like this:

xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

Was the code already redeemed with a different Microsoft account?

Make sure that you didn’t already redeem the code, possibly under a different gamertag or Microsoft account. If you live in a household where others have access to your codes, check that it wasn’t redeemed by someone else.

Is your account suspended or does it have a balance due?

Codes can’t be activated or used if your Microsoft account is suspended or has a balance due. You must resolve all account suspensions and unpaid balances before you can use the code.

• If your Xbox subscription is suspended, see Your Xbox subscription is suspended.
• If you have a balance due on your Microsoft account, see How to pay a past due balance for an Xbox subscription.

Are you getting an error message with an error code?

If you receive an error message with an error code when redeeming a digital code, go to Error & status code search to find a solution for your specific error code.

Because error messages can be generated by service outages, check the Xbox Live service status for alerts (displayed at the top) before searching for your error code. Refreshing this page will update the status displayed at the top.

Are you getting an error message without an error code?

If you receive an error message without an error code when trying to redeem a code, try the following solutions:

I'm trying to download the new Mac OS. When click install, the icon pops onto the dock and says Waiting...

After about 5 minutes, it disappears and in the purchased category of the Mac App Store, next to install it says:

An error has occurred

Why is this happening?

Edit: Originally I could not even get the download bar in the purchased section until I reconfigured my router slightly(I'm using a BT Business Hub). I am now able to get the download bar. However, I still get 'Waiting...' on the icon and after about 3 minutes, I receive the same error message:

An error has occurred

I still believe that it is a router problem and not the app stores' servers. Has another been able to fix this yet?

Here is a screenshot when I click the install button:

And here is a screenshot after about 2 minutes:

6 Answers

When I Download Game It Says An Error Has Occurred In The World

I have sorted the issue. I just had to use a different router. The BT Business hub that I previously been using had a problem on it which prevented anything above 2GB do loose connection. This would explain other problems as well.

I had a similar event. I was able to solve the problem by:

1. Signing out the app store
2. Closing app store
3. Clearing cookies in safari (evidently app store uses safari's cookies)
4. Reopen app store
5. Sign-in to the App Store
6. Press Option and click Purchases
7. Click Resume on OS X Mountain Lion under Other Purchases

Maybe this will help?

Because a lot of Mac users are probably doing the same download now. It's probably overloaded. After all 4 GB is a good bit bigger than an iTunes song or an iOS app.

Brian CarltonBrian Carlton

Make sure you have downloaded all the latest system updates - there is one which will prepare the mac app store for lion. I had the same problem and it seems to be working now!

Run Console to check the recent logs for more details (look for com.apple.installd).

In example, I had something like:

If you see the crash in your logs, then check the backtrace under System Diagnostic Reports, so there is something like:

The reason for that could be that some of the downloaded files are corrupted.

So to solve that, you have to remove these files and try again.

Simple solution

1. Quit your App Store
2. Run Finder.
3. Go to (CMD+Shift+G): /private/var/folders.
4. Trash all the folders from that folder (e.g. vp, zz).
5. Run App Store and re-try.

In case something bad happens, restore these removed files from your Trash.

Advanced solution

From Terminal check if you've temporary files here:

And then try to remove them (you may backup them first just in case):

And re-try again.

Related:

kenorbkenorb

When I Download Game It Says An Error Has Occurred In Excel

I had the same problem. I solved my problem by going to /private/tmp (similar to kenord's answer) and trashing all the launch* directories.

When I Download Game It Says An Error Has Occurred In Firefox

In retrospect, I think maybe I only needed to remove a launchd-xxxx.yyyyyy folder, which had a red mark on the folder icon.

Allan

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